The Challenge
Our client needed a system that could keep pace with a packed calendar of large-scale events.
Thousands of quotes and procurements had to be processed quickly, across multiple departments and vendors. Existing methods were slowing things down and creating visibility gaps between teams.
The challenge was to build a quote and procurement system that supported speed, compliance, and clear reporting at scale.
The Solution
Our Digital Operations Department developed a cloud-based digital system to manage quotes, launched in 2022, and developed further every year since.
Automation drove the process forward – once a quote was approved, the system triggered next steps. POs were raised, compliance documents requested, and inductions issued, ensuring nothing was missed.
In 2023, we expanded the system to cover procurement.
This gave 20 departments secure access to their own procurement submissions, while live dashboards tracked activity across the organisation.
Workflows and reporting were automated, auditing was simplified, and archives remained fully accessible.
The Result
We developed and deployed a fully-integrated digital system, that can scale and adapt to client needs in a rapid way.
- Custom system built to exact specifications to suit extensive client needs
- Compliance embedded into the workflow, covering insurance, legal, and H&S requirements.
- Year-on-year metrics and live dashboards providing insights to support strategic decisions.
- Transparency across 20+ departments, with access tailored to each team.
- Agile systems that adapt to shifting project needs while supporting long-term growth.
- 19,000+ quotes managed seamlessly across every client event since 2022.
- 18,000+ procurement submissions processed
Our Part
Our digital development team combines deep event production experience with system design expertise.
We understand the fast pace and complexity of live events, and build tools that make operations more efficient, compliant, and user-friendly for everyone involved.
